Price no Including hardcase, Hardcase just a prop for taking photos, If you want hardcase please message to me, thanks. The headstock no showed it, as we can according to your request to do custom headstock, If you need do Custom shop order, you can send message to me, we can talk about the order details tegother. The pictures was taken by ourselves, when we take the pictures, there are some practical applications making the photo different from what you get are the same time, as we make more guitars at same time, every guitar can't ensure100% same the listing showed , pictures showed guitar just one of them, so if you want actual pictures we send to you , you can message to me.But from china to your country need more times (2-5weeks), when you get it need readjustment the strings, If you have a problem, or are not happy with our guitar, please let us know immediately when you received it. We will tell you how to adjustment it, thanks. Europe: 4-8 weeks, except clearcustom time. What if there is a problem with my order? If there's a problem with your order, the first thing to do is message your Sales Engineer. He or she will take care of you, no matter what. The only policy we have is we'll do whatever it takes to fix the problem and make you happy.
What if I receive a defective product? How to Make a Return? The product should be packed in the original product box with the UPC codes intact. When repacking the product box, avoid using duct tape or other adhesives that can leave a residue.Sometimes things get damaged en route, and if that happens, we want you to be covered. We will respond to you within 24 hours and work with you until you are satisfied. This item is in the category "Musical Instruments & Gear\Guitars & Basses\Bass Guitars". The seller is "star_guitars" and is located in this country: US. This item can be shipped to United States.