Case in the picture is not included. WE WILL DEFINITELY GO EXTRA MILES TO MAKE YOU HAPPY & EARN YOUR BUSINESS AND WE ASSURE YOU THAT YOU WILL BE OUR RETURN CUSTOMER. If you receive damaged parts on the guitar, we will reissue new parts for you free of charge. We Respectfully Ask You To Note That Once The Goods Have Left Our Premises, We Cannot Be Held Responsible If There Are Delays Caused By Situations Out Of Our Control. This item is in the category "Musical Instruments & Gear\Guitars & Basses\Bass Guitars".The seller is "accompany4guitar" and is located in this country: US. This item can be shipped to United States.